Privacy policy

E MART Privacy Policy

Last updated: 17 August 2026

E MART operates this online store and website, including all related information, content, features, tools, products and services provided to customers (the “Services”).

E MART is operated by Abidullah Lodin in Ireland.

This Privacy Policy explains how E MART collects, uses, stores, processes and discloses personal information when you visit our website, create an account, make a purchase, communicate with us, request customer support or otherwise use our Services.

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood how personal information is handled as described in this policy.

1. Who Is Responsible for Your Personal Information?

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR):

Data Controller: Abidullah Lodin, operator of E MART

Business: E MART
Email: support@emartonline.store
Phone: +353 83 880 2538
Address: 19 Park Avenue, Apartment 02, Avondale Mews, Sandymount, Dublin 4, D04 H6R3, Ireland

E MART determines how and why personal information under our control is processed, except where another party, such as Shopify, acts as an independent controller for particular processing activities.

2. Personal Information We Collect or Process

The information we collect depends on how you interact with E MART and the Services.

We may collect or process the following categories of personal information:

Contact Information

This may include:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Other delivery or contact information

Order and Transaction Information

This may include:

  • Products viewed

  • Products added to your cart

  • Products purchased

  • Order history

  • Returns

  • Refunds

  • Exchanges

  • Cancellations

  • Delivery information

  • Transaction details

Payment Information

Payment-related information may include:

  • Payment method

  • Payment confirmation

  • Transaction information

  • Billing information

  • Other payment-related details

Payment information may be processed directly by Shopify Payments or other authorised payment providers. E MART does not necessarily receive or retain complete payment-card information.

Account Information

If you create an account, we may process information such as:

  • Username

  • Account preferences

  • Account settings

  • Login or authentication information

Communications With Us

We collect information that you provide when contacting us, including communications relating to:

  • Customer support

  • Orders

  • Returns

  • Refunds

  • Complaints

  • Product enquiries

  • General enquiries

Device and Technical Information

This may include:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Network connection information

  • Device identifiers

  • Cookie and similar technology information

Usage Information

We may collect information regarding how you interact with our website, including:

  • Pages visited

  • Products viewed

  • Time spent on pages

  • Navigation activity

  • Shopping-cart activity

  • Website interaction and performance information

3. How We Collect Personal Information

We may obtain personal information:

Directly From You

For example, when you:

  • Place an order

  • Create an account

  • Contact customer support

  • Request a return or refund

  • Subscribe to marketing

  • Complete a form

  • Communicate with us

Automatically

Certain information may be collected automatically when you use our website through:

  • Cookies

  • Pixels

  • Similar tracking technologies

  • Server logs

  • Shopify technology

  • Approved analytics or ecommerce tools

From Shopify and Our Service Providers

We may receive information from Shopify and companies that help us operate our business, including payment, fulfilment, delivery, analytics, fraud-prevention and customer-support providers.

From Other Third Parties

Where lawful and appropriate, information may also be obtained from advertising partners, business partners or other third-party services used by E MART.

4. How We Use Your Personal Information

We may process personal information for the following purposes.

Providing and Fulfilling Our Services

We use information to:

  • Process and confirm orders

  • Process payments

  • Arrange shipping and delivery

  • Provide order updates

  • Manage customer accounts

  • Process returns, refunds and exchanges

  • Provide customer support

  • Respond to enquiries

  • Maintain records relating to transactions

Improving Our Store and Services

We may use information to:

  • Understand how customers use our website

  • Improve website functionality

  • Improve customer experience

  • Analyse store performance

  • Diagnose technical problems

  • Develop and improve our products and Services

Security and Fraud Prevention

We may process information to:

  • Protect customer accounts

  • Authenticate transactions

  • Detect suspicious activity

  • Prevent fraud

  • Investigate misuse

  • Protect our website and systems

  • Protect E MART, our customers and other users

Marketing and Advertising

Where permitted by applicable law and, where required, with your consent, we may use information to:

  • Send promotional emails

  • Communicate offers and promotions

  • Measure advertising performance

  • Personalise marketing

  • Display advertising that may be relevant to you

You may unsubscribe from promotional emails at any time using the unsubscribe option included in those communications.

You may still receive non-promotional communications concerning your orders, account, payments, security or customer-service requests.

Compliance With Legal Obligations

We may process personal information where necessary to:

  • Comply with tax and accounting requirements

  • Maintain legally required business records

  • Comply with consumer-protection requirements

  • Respond to lawful requests from authorities

  • Establish, exercise or defend legal claims

  • Enforce our policies and agreements

5. Legal Bases for Processing Personal Information

Where the GDPR or other applicable European data protection law applies, E MART processes personal information only where we have an appropriate lawful basis.

Depending on the purpose and circumstances, we may rely on the following legal bases.

Performance of a Contract

We process personal information where necessary to enter into or perform a contract with you.

This includes processing necessary to:

  • Process your order

  • Take payment

  • Arrange delivery

  • Provide products

  • Manage your account

  • Process returns

  • Provide refunds

  • Handle exchanges

  • Communicate important information concerning your purchase

Legal Obligations

We may process information where necessary to comply with legal obligations applicable to E MART, including:

  • Tax obligations

  • Accounting requirements

  • Consumer-protection obligations

  • Regulatory requirements

  • Valid requests from courts or public authorities

Legitimate Interests

We may process personal information where necessary for legitimate business interests, provided those interests are not overridden by your fundamental rights and freedoms.

These interests may include:

  • Operating and improving our store

  • Providing customer support

  • Preventing fraud

  • Protecting our systems

  • Maintaining security

  • Understanding general store performance

  • Protecting our legal rights

  • Managing our business effectively

Where we rely on legitimate interests, we consider the impact of processing on your rights and interests.

Consent

Where required by law, we rely on your consent for activities such as:

  • Certain marketing communications

  • Non-essential cookies

  • Certain analytics technologies

  • Personalised advertising or tracking

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

6. Cookies and Similar Technologies

E MART and Shopify may use cookies and similar technologies when you visit our website.

Some cookies are necessary for the website to function properly. These may support activities such as:

  • Shopping-cart functionality

  • Checkout

  • Account login

  • Security

  • Fraud prevention

  • Store functionality

Other technologies may be used for:

  • Analytics

  • Performance measurement

  • Advertising

  • Marketing

  • Personalisation

Where applicable law requires consent, non-essential cookies and similar technologies will only be used after the required consent has been obtained.

Where available, you can use the cookie banner or cookie-preference controls provided on our website to review or change your choices.

Disabling certain cookies may affect some website features.

7. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate E MART and provide our Services.

This may include disclosure to:

Shopify

Our store is hosted and supported by Shopify.

Shopify processes information concerning customers' use of our store to provide ecommerce, payment, security, analytics and related services.

Payment Providers

Personal information may be shared with payment processors and financial-service providers for purposes including:

  • Processing payments

  • Preventing fraud

  • Processing refunds

  • Managing payment disputes

Suppliers and Fulfilment Partners

Because E MART operates an ecommerce business and may use third-party suppliers or fulfilment partners, necessary customer information may be provided to those parties so they can:

  • Prepare orders

  • Fulfil orders

  • Ship products

  • Arrange delivery

  • Handle eligible returns where appropriate

Only information reasonably necessary for these purposes should be provided.

Delivery and Logistics Providers

Shipping information may be shared with couriers, postal operators and logistics companies to deliver orders and provide tracking information.

Service Providers

We may use third parties that provide services such as:

  • Website technology

  • IT support

  • Cloud storage

  • Analytics

  • Customer support

  • Fraud prevention

  • Security

  • Email services

  • Marketing services

Advertising and Marketing Partners

Where permitted by applicable law and subject to required consent or privacy choices, information may be processed with marketing and advertising partners to measure or personalise advertising.

Legal and Regulatory Reasons

We may disclose personal information where reasonably necessary to:

  • Comply with applicable law

  • Respond to lawful government or regulatory requests

  • Respond to court orders

  • Establish or defend legal claims

  • Investigate fraud or unlawful activity

  • Protect E MART, our customers or other persons

8. Relationship With Shopify

Our Services are hosted by Shopify.

Information submitted through our store may be transmitted to and processed by Shopify to provide, maintain, protect and improve Shopify's services and the services available to E MART.

Depending on the Shopify services and features enabled on our store, Shopify may also process information to support functions including:

  • Ecommerce functionality

  • Payments

  • Fraud prevention

  • Security

  • Analytics

  • Store performance

  • Personalisation

  • Advertising-related services

Information may be processed by Shopify and its authorised service providers in countries other than the country in which you live.

For certain processing activities, Shopify may act independently from E MART and may be responsible for responding directly to requests relating to personal information processed by Shopify for its own purposes.

Customers can find further information through Shopify's Consumer Privacy Policy and Shopify Privacy Portal available from Shopify.

9. Shopify Network Intelligence and Enhanced Services

If Shopify Network Intelligence or related Enhanced Services are enabled on our store, Shopify may use certain information about interactions with E MART together with information from interactions with other Shopify merchants to provide enhanced services.

These services may help:

  • Improve customer experiences

  • Improve products and store functionality

  • Provide more relevant advertising

  • Measure advertising performance

  • Understand how customers interact with Shopify stores and advertisements

  • Protect merchants and customers from fraud

Where required by applicable law, relevant processing involving non-essential tracking or advertising will be subject to your consent or privacy choices.

Where available, customers may use Shopify's privacy controls to exercise certain rights directly in relation to processing carried out by Shopify.

10. International Transfers of Personal Information

E MART, Shopify, suppliers and other authorised service providers may process personal information in countries outside the country where you live.

This means personal information may sometimes be transferred outside the European Economic Area (EEA).

Where GDPR requirements apply to an international transfer of personal information, appropriate safeguards will be used where required.

These may include:

  • A European Commission adequacy decision

  • Standard Contractual Clauses

  • Other legally recognised transfer mechanisms

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or where retention is required by law.

The appropriate retention period depends on factors including:

  • Whether you have a customer account

  • Whether an order is active

  • Our contractual relationship with you

  • Tax and accounting obligations

  • Consumer-protection requirements

  • Fraud-prevention requirements

  • Legal claims

  • Dispute resolution

  • Applicable limitation periods

When information is no longer required, we may delete or anonymise it where appropriate.

12. Security

We take reasonable organisational and technical measures to protect personal information.

However, no internet transmission, storage system or security method can be guaranteed to be completely secure.

You should avoid sending highly sensitive or confidential information through unsecured communication methods.

If you maintain an account with E MART, you are responsible for protecting your login credentials and should not disclose your password or other authentication information to another person.

13. Your Data Protection Rights

Depending on where you live and applicable law, you may have rights relating to your personal information.

For customers in the EEA, these may include:

Right of Access

You may request information about the personal information we process concerning you and, where applicable, obtain a copy.

Right to Rectification

You may request correction of inaccurate or incomplete personal information.

Right to Erasure

In certain circumstances, you may request deletion of your personal information.

Right to Restriction

You may have the right to request that processing of your personal information be restricted in certain circumstances.

Right to Data Portability

Where applicable, you may request personal information in a structured, commonly used and machine-readable format and may have the right to request its transfer to another organisation.

Right to Object

Where processing is based on legitimate interests, you may have the right to object to that processing.

You may also object to the use of personal information for direct marketing.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time.

Withdrawal does not affect processing that lawfully occurred before consent was withdrawn.

Rights Relating to Automated Decision-Making

Where applicable, you may have rights relating to decisions based solely on automated processing that produce legal or similarly significant effects.

Not all rights apply in every situation. Applicable law may provide exceptions or limitations.

14. Exercising Your Rights

To exercise a data protection right concerning information controlled by E MART, contact:

Email: support@emartonline.store

Please provide enough information for us to understand your request.

We may need to take reasonable steps to verify your identity before fulfilling a request.

We will respond within the timeframe required by applicable law.

We will not discriminate against you for exercising your applicable privacy rights.

Where Shopify independently controls certain information, you may also need to exercise relevant rights directly through Shopify's privacy controls.

15. Marketing Communications

Where you have subscribed to marketing communications or where we are otherwise legally permitted to send them, E MART may send information about products, promotions or offers.

You can unsubscribe from promotional email communications at any time by:

Unsubscribing from marketing does not prevent us from sending necessary transactional communications relating to:

  • Orders

  • Payments

  • Deliveries

  • Returns

  • Refunds

  • Account security

  • Customer-service enquiries

16. Third-Party Websites and Services

Our Services may contain links to websites, applications or platforms controlled by third parties.

E MART does not control the privacy or security practices of independent third-party websites.

If you follow a third-party link, you should review that third party's privacy policy and terms before providing personal information.

The inclusion of a third-party link does not necessarily mean that E MART endorses that third party.

17. Children's Privacy

Our Services are not specifically directed toward children.

We do not knowingly seek to collect personal information from children who cannot lawfully provide the required consent or enter into transactions under applicable law.

If you believe a child has provided personal information to E MART unlawfully, a parent or guardian may contact us at support@emartonline.store so that we can review the matter and, where appropriate, delete the information.

18. Complaints

If you have a concern about how E MART processes your personal information, please contact us first at:

support@emartonline.store

We will try to address your concern appropriately.

If you are located in Ireland, you may also have the right to lodge a complaint with the Data Protection Commission (Ireland).

If you live elsewhere in the EEA, you may have the right to complain to the data protection supervisory authority in your country.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our Services

  • Changes to our suppliers or service providers

  • Changes to our data-processing activities

  • Changes to Shopify features

  • Legal or regulatory requirements

  • Operational or security changes

When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy.

Where required by law, we will provide additional notice of material changes.

20. Contact E MART

For questions concerning this Privacy Policy, your personal information or your data protection rights, contact:

E MART
Operator / Data Controller: Abidullah Lodin
Email: support@emartonline.store
Phone: +353 83 880 2538
Address: 19 Park Avenue, Apartment 02, Avondale Mews, Sandymount, Dublin 4, D04 H6R3, Ireland

For customer-service questions concerning orders, deliveries, returns or refunds, you may also use:

support@emartonline.store

This Privacy Policy does not limit any rights available to you under applicable data protection or consumer-protection law.